The Mentor Network Program Director- Tucson in Tucson, Arizona

Program Director- Tucson Primary Location: United States-AZ-AZTucson Function: Management Arizona MENTOR

Founded in 1995, Arizona MENTOR offers home and community-based services to children and adults throughout the state with intellectual and developmental disabilities or behavioral health needs. Arizona MENTOR strives to help individuals of all abilities reach their full potential in the communities they call home.

Arizona MENTOR is a partner of The MENTOR Network, a national network of local health and human services providers offering quality, community-based services to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families. With opportunities from coast to coast, when you join Arizona MENTOR and The MENTOR Network, you’ll make a difference every day and help to provide quality of life enhancing services to individuals across the country.

Description

Every person needs the support of others, but we look for very special people to support our individuals with emotional, behavioral or medical complexities and those with brain injury. As a Program Director with Arizona MENTOR you’ll be one of those special people.

For Arizona MENTOR and The MENTOR Network the Program Director is critical to our success and exemplifies the wonderful mission driven work we do here every day.

To that end, the Program Director role is a fantastic role to continue your career path in Social and Human Services with a myriad of career options to move up and across the organization.

Arizona MENTOR is seeking a Program Director to manage the day to day operations of one to four programs in a community or small geographic area. Program Directors ensure quality of services delivered and compliance with regulatory requirements. The Program Director also manages, hires, trains and schedules staff.

ESSENTIAL JOB FUNCTIONS

  • Manages the day to day operations of one to four programs with 10 to 25 individuals in a community or small geographic area with combined revenues of around $1 million. Manages, hires, trains, and schedules staff.
  • Responsible for the financial performance of individual programs; completes purchasing of program supplies; and reviews and submits billing compliance documentation.
  • Implements program core growth strategy to maintain or increase census, maximizes utilization and occupancy percentages and assists with new start development as appropriate.
  • Maintains and fosters relations with case managers and referral agents; lobbies on behalf of individuals receiving services and Network as appropriate.
  • Maintains and fosters relations with individuals receiving services, families and guardians; implements individual’s satisfaction enhancement plans as appropriate.
  • Oversees program quality enhancement and develops individual program plans; coordinates Network standards, licensing requirements and individuals supported needs; reviews and submits incident reports.
  • Implements program incident management protocols; ensures timely incident reporting and implementation of corrective action.
  • Oversees program implementation of health and safety programs for individuals receiving services and employees.
  • Maintains program compliance with Network and regulatory standards for clean, neat, safe living and working environments; assures pleasant, age-appropriate, well-decorated home-like residential living environments; and notifies maintenance personnel of items requiring attention.
  • Provides leadership including direct supervision of Home Managers, Program Coordinators, Nursing personnel and Direct Support Professionals; implements Network employee practices; implements program safety and workers’ compensation programs; recommends and assists with involuntary terminations and written warnings; provides employee orientation and training.
  • Maintains licensing and compliance for program services and supports; assures timely and accurate program documentation; implements Network compliance plan; reviews correction orders; and implements compliance plans.
  • Performs other related duties and activities as required.

SUPERVISORY RESPONSIBILITIES

Directs and supervises Program Coordinators and Direct Support Professionals including performance evaluations, scheduling, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities.